Terms And Conditions
All correspondence(s) in respect of Tours / Travel Service bookings
should be addressed to Rugved Tours & Travels Pvt Ltd A.K.A RUGVED TOURS.
Payments: For all the services contracted, certain advance payment should be made
to hold the booking, on confirmed basis & the balance amount can be paid
either before your departure from your country or upon arrival in INDIA but before
the commencement of the services. Management personnel hold the right to decide
upon the amount to be paid as advance payment, based on the nature of the
service & the time left for the commencement of the service.
Apart from above in some cases like Special Train Journeys, hotels, or
resorts bookings during the peak season (X-Mas, New Year), full payment is
required to be sent in advance.
Mode of Payment: Overseas advance payment can be made through Wire Transfer to our bank.
Cancellation Policy: In the event of cancellation of tour / travel services due to any
avoidable / unavoidable reason/s we must be notified of the same in writing.
Cancellation charges will be effective from the date we receive advice in
writing, and cancellation charges would be as follows:
Note: Written cancellation
will accept on all working days, except Sunday, any cancellation sent on
Sunday's will be considered on next working day (Monday).
For the X-mas and new year period from 20 Dec to 05 Jan the payment is
non-refundable.
In case you cancel the trip after commencement, refund would be
restricted to a limited amount only which too would depend on the amount that
we would be able to recover from the hoteliers/ contractors we patronize. For
unused hotel accommodation, chartered transportation & missed meals etc. we
do not bear any responsibility to refund.
Wildlife Safaris cancellation: All the wildlife safaris booked into any of Indian Wildlife National
Park/Sanctuaries are non-refundable. Even date change request will be
considered as cancellation and no payment will be refunded/ adjusted against
it.
Our Liabilities & Limitations: Please note that after the finalization of the
Tour/ service Cost, if there are any Hike in entrance fees of monuments /
museums, Taxes, fuel cost or guide charges – by Govt of India, the same would
be charged as extra. Rugved Tours act only in the capacity of agent for the
hotels, airlines, transporters, railways & contractors providing other
services & all exchange orders, receipts, contracts & tickets issued by
us are issued subject to terms & conditions under which these services are
provided by them.
All itineraries are sample itineraries, intended to give you a general
idea of the likely trip schedule. Numerous factors such as weather, road
conditions, the physical ability of the participants etc. may dictate itinerary
changes either before the tour or while on the trail. We reserve the right to
change any schedule in the interest of the trip participants' safety, comfort
& general wellbeing.
Our rates are based on the prevailing rates as negotiated by us with the
hotels, airlines etc. Hotels and Airlines retain the right to modify the rates
without notice. In case of such changes the rates quoted before the
modification, can be changed by us according to the modifications by hotels or
airlines. All hotel bookings are based on usual check in and check out time of
the hotels until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the
programme or expenses incurred – directly or indirectly – due to natural
hazards, flight cancellations, accident, breakdown of machinery or equipment’s,
breakdown of transport, weather, sickness, landslides, political closures, or
any untoward incidents.
We shall not be responsible for any loss, injury or damage to person,
property, or otherwise in connection with any accommodation, transportation or
other services, resulting – directly or indirectly – from any act of GOD,
dangers, fire, accident, breakdown in machinery or equipment, breakdown of transport,
wars, civil disturbances, strikes, riots, thefts, pilferages, epidemics,
medical or custom department regulations, defaults, or any other causes beyond
our control.
We do not have any insurance policy covering the expenses for accident,
sickness, loss due to theft, or any other reasons. Visitors are advised to seek
such insurance arrangements in their home country. All baggage’s & personal
property/s always are at the client's risk.
Please Note: We will not be responsible for any costs arising out of unforeseen circumstances like landslides, roadblocks, bad weather, etc.